Customer contact management
We are proudly an Indian wholly owned and managed company, established in 2000 to serve the evolving communication needs of enterprise and government customers. Our engineering heritage and agile nature continues to provide the foundation for our consistent growth.
We have partnerships with the world’s leading technology vendors in the voice, unified communications, video collaboration, contact centre and mobile application publishing markets, sustaining the highest levels of technical certification with all of our partners.
We are passionate about the future of technology and this passion is evident in our strategic planning and execution of our communications solutions assisting businesses to change and integrate processes and measure performance.
As the communications landscape has exponentially changed since 2000, we have continued to be at the forefront of emerging technology, working collaboratively with vendor partners, channel partners and customers to provide the best possible services and solutions.
How VoIP / Internet Voice Works
VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. Voice over internet protocol can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless “hot spots” in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoiP service wirelessly.